Privacy Policy

Your privacy matters to us. This Privacy Policy explains how we collect, safeguard, and use information when you interact with our website, make a purchase, or contact our support team. By using this website, you agree to the practices described below.

Information We Collect

We collect information necessary to process orders, provide customer support, and improve your shopping experience. This may include:

  • Full name, shipping address, and contact information
  • Email address and phone number provided at checkout or through customer support
  • Order details such as products purchased and payment status
  • Device, browser, and IP data for security and analytics

How Your Information Is Used

We use personal information to:

  • Process and fulfill orders
  • Provide delivery and tracking updates
  • Respond to customer support requests
  • Improve website performance and user experience
  • Maintain fraud and security monitoring

Payment & Financial Data

Payments are securely processed through third-party payment providers. We do not store or have access to your complete financial information such as full credit card numbers or bank credentials.

Cookies & Tracking Technologies

We use cookies and similar technologies to improve user experience, store session information, analyze website traffic, and personalize content. You may disable cookies through your browser settings, but some features may become unavailable.

Data Sharing & Third Parties

We do not sell or rent your personal information. Certain data may be shared only when necessary for business operations, including:

  • Shipping carriers (for order delivery and tracking)
  • Payment processors (for secure transaction handling)
  • Customer service and email support tools
  • Analytics platforms to monitor site performance

Data Retention

We retain customer, order, and communication records as required for business operations, legal compliance, and fraud prevention. You may request data removal unless retention is required for regulatory or transactional reasons.

Your Rights & Choices

You may request to access, update, or delete personal information by contacting us directly. We will respond within a reasonable timeframe in accordance with applicable U.S. privacy laws.

Security & Protection

We use encryption, secure server environments, and access controls to protect your information. While no system is 100% secure, we strive to safeguard all customer data with industry-standard practices.

Links to External Websites

Our website may contain links to third-party services. We are not responsible for the privacy practices or content of external websites. Please review their policies before sharing data.

Policy Updates

We may update this Privacy Policy to reflect improvements or legal compliance requirements. Changes will be posted on this page with the date of revision noted below.

Last Updated: [Insert Date]

Contact Information

If you have questions regarding this policy or need assistance with personal data requests, you may contact us at:

Email: support@brownfus.com
Phone: +1 (586) 500-2112

Your privacy and trust are our priority. Thank you for choosing to shop with us.